Best Buy (BBY)

Frequently Asked Questions About Best Buy (BBY)

Can I track my Best Buy order?

Yes, customers can track their Best Buy orders by logging into their account on the Best Buy website or app. Upon shipment, a tracking number is provided via email, allowing customers to monitor the status and estimated arrival of their orders until they are delivered.

Does Best Buy offer financing options?

Yes, Best Buy offers various financing options to make purchasing electronics more manageable for customers. They provide special financing plans, including credit cards through the Best Buy Credit Card and other installment payment options that allow consumers to pay for their purchases over time.

Does Best Buy offer online shopping?

Yes, Best Buy operates a robust online shopping platform where customers can browse and purchase products from the comfort of their homes. The website features extensive product listings, customer reviews, and various services such as delivery and in-store pickup options, catering to the modern consumer's needs.

Does Best Buy offer student discounts?

Yes, Best Buy provides discounts and promotions for students, especially on select products such as laptops, tablets, and educational software. By signing up for Best Buy's student program, students can enjoy exclusive offers and deals tailored to help them save money on technology during their academic journey.

How does Best Buy ensure product availability?

Best Buy utilizes a sophisticated inventory management system to maintain product availability. The company closely monitors sales trends, customer demand, and supply chain logistics to ensure popular products are in stock, while also providing options for customers to conveniently order items that may not be available in-store.

How does Best Buy handle customer returns?

Best Buy has a straightforward return policy that allows customers to return most products within 15 to 30 days, depending on the item. Customers can return items in-store or via mail, and Best Buy strives to make the return process as hassle-free as possible to ensure customer satisfaction.

How many Best Buy locations are there?

As of 2023, Best Buy operates more than 1,000 retail locations across the United States, Canada, and Mexico. This extensive network allows customers to access products and services easily, contributing to Best Buy's reputation as a leading retailer in the consumer electronics industry.

Is Best Buy involved in charitable activities?

Yes, Best Buy engages in various charitable activities through the Best Buy Foundation. The foundation focuses on supporting youth and education programs, aiming to connect teens with opportunities in technology and sustainability while promoting digital equity and skills development in local communities.

Is Best Buy involved in sustainability practices?

Yes, Best Buy is committed to sustainability and has implemented various initiatives to reduce its environmental impact. The company has goals to promote recycling of electronics, reduce carbon emissions, and engage in responsible sourcing, reflecting its commitment to preserving the environment for future generations.

What are Best Buy’s core values?

Best Buy’s core values include a commitment to customer service, innovation, integrity, and respect for employees and customers alike. The company aims to enrich lives through technology and prioritizes ethical business practices, sustainability, and community engagement.

What are Best Buy’s hours of operation?

Best Buy's hours of operation may vary by location, but typically most stores are open from 10 AM to 9 PM, Monday through Saturday, and from 11 AM to 8 PM on Sundays. It's advisable for customers to check their local Best Buy store hours online or by contacting the store directly.

What does Best Buy do?

Best Buy is a leading retailer of consumer electronics and appliances in the United States and Canada. The company sells a wide range of products, including computers, televisions, mobile phones, home appliances, and other electronics, along with offering services such as installation and repair. Best Buy aims to provide technology solutions to its customers, enhancing their overall experiences with digital products.

What is Best Buy's stock symbol?

Best Buy is traded publicly on the New York Stock Exchange under the ticker symbol 'BBY.' This allows investors to buy and sell shares of the company, reflecting its financial performance and overall market valuation in the stock market.

What is the Geek Squad?

Geek Squad is Best Buy's technology support service that offers installation, repair, and tech advice to consumers and businesses. Geek Squad agents are available in stores as well as online or via scheduled appointments to assist customers with resolving tech issues, setting up devices, and providing ongoing support.

What loyalty program does Best Buy offer?

Best Buy offers the My Best Buy loyalty program, which allows members to earn points on purchases that can be redeemed for rewards, exclusive discounts, and early access to sales. Membership is free, and the program aims to enhance customer loyalty by offering benefits to frequent shoppers.

What services does Best Buy offer?

In addition to selling consumer electronics, Best Buy offers a variety of services, including Geek Squad, which provides tech support, installation, and repair services. The company also offers various subscriptions and services related to product warranties, home theater setup, and technology consultations.

What type of products does Best Buy sell?

Best Buy sells a wide range of electronics and appliances, including televisions, computers, smartphones, cameras, smart home devices, gaming consoles, and home appliances like refrigerators and washing machines. The company continually updates its product offerings to keep pace with advancing technology and consumer trends.

When was Best Buy founded?

Best Buy was founded in 1966 by Richard M. Schulze and a business partner as an audio specialty store known as 'Sound of Music.' The company was rebranded to Best Buy in 1983 and has since grown to become one of the largest electronic retailers in North America.

Where is Best Buy headquartered?

Best Buy is headquartered in Richfield, Minnesota, USA. The company's headquarters is situated near Minneapolis and serves as the central hub for its operations, management, and corporate activities.

Who are Best Buy’s main competitors?

Best Buy’s main competitors include retailers like Amazon, Walmart, Target, and other electronics-specific stores such as Newegg and Fry's Electronics. The competition spans both brick-and-mortar and online platforms, challenging Best Buy to continually innovate and enhance customer experience.

What is the current price of Best Buy?

The current price of Best Buy is 60.44

When was Best Buy last traded?

The last trade of Best Buy was at 7:00 pm EDT on April 4th, 2025

What is the market capitalization of Best Buy?

The market capitalization of Best Buy is 12.78B

How many shares of Best Buy are outstanding?

Best Buy has 211.37M shares outstanding.