RingCentral, Inc. Class A Common Stock (RNG)

Competitors to RingCentral, Inc. Class A Common Stock (RNG)

8x8, Inc. 

8x8, Inc. competes by offering a competitive unified communications as a service (UCaaS) platform that includes voice, video, chat, and contact center capabilities. 8x8 distinguishes itself through features such as unlimited calling to over 47 countries and a strong emphasis on international connectivity. However, while 8x8 offers a comprehensive service package, RingCentral's market presence and brand recognition typically provide it with a competitive edge in terms of wider adoption and customer trust.

Cisco Systems, Inc. (Webex) 

Cisco's Webex is a significant player in the territories covered by RingCentral, offering video conferencing and collaboration tools primarily aimed at enterprise customers. Cisco benefits from its longstanding reputation and deep-rooted relationships with large organizations, where security and reliability are paramount. The extensive features and integrations offered by Webex cater to enterprise needs, giving Cisco an advantage in winning over larger clients who prioritize security and compliance in their communication solutions.

Microsoft Teams 

Microsoft Teams has emerged as a key competitor to RingCentral by integrating seamlessly into the Microsoft 365 suite, which is widely adopted by enterprises. Its collaboration tools, including chat, video conferencing, and file sharing, allow users to collaborate efficiently within the Microsoft ecosystem. This integration provides Microsoft Teams with a competitive advantage as many organizations prefer to use a familiar platform that supports various functions within a single application, making it a strong contender against RingCentral's broader communication offerings.

Nextiva, Inc.

Nextiva competes with RingCentral by focusing on providing a complete business phone service, aiming for small to medium-sized businesses. Nextiva’s strengths lie in its customer service and user-friendly interface, alongside its strong focus on CRM and analytics features. While RingCentral offers a more extensive suite with video and messaging capabilities, Nextiva's direct phone service and customer support differentiate it in the market, making it a viable alternative for businesses prioritizing telephony.

Zoom Video Communications, Inc. 

Zoom Video Communications primarily competes with RingCentral by offering a robust video conferencing platform that became synonymous with remote communication. While RingCentral provides a comprehensive unified communications platform including VoIP, messaging, and video, Zoom focuses heavily on its video conferencing capabilities, which have garnered a substantial user base, especially during the COVID-19 pandemic. This specialization has allowed Zoom to create a strong brand identity and user experience in the video segment of communication services, giving it a competitive edge in that particular area.