Carvana Co. Class A Common Stock (CVNA)

Frequently Asked Questions About Carvana Co. Class A Common Stock (CVNA)

Can customers sell their cars to Carvana?

Yes, Carvana allows customers to sell their cars directly through its platform. Sellers can enter their vehicle information online, receive an instant offer, and choose to drop off their car or schedule a pickup.

Does Carvana have any physical locations?

While Carvana primarily operates online, it also has several physical locations that serve as inspection and reconditioning centers, as well as vehicle delivery points. These locations help streamline operations while maintaining the online customer experience.

Does Carvana offer financing options?

Yes, Carvana offers flexible financing options through its platform. Consumers can get pre-qualified for financing without impacting their credit score, and Carvana works with various lenders to provide competitive financing rates tailored to individual needs.

How does Carvana ensure vehicle quality?

Carvana conducts rigorous inspections, reconditioning, and quality checks on each vehicle before it is listed for sale. The company also offers a free Carfax report to customers, providing transparency regarding a vehicle's history.

How does Carvana handle customer service?

Carvana provides comprehensive customer service through multiple channels, including phone, email, and live chat support. Their customer service representatives are trained to assist buyers and sellers throughout the entire process, ensuring a smooth and satisfactory experience.

How does Carvana's business model work?

Carvana's business model revolves around an e-commerce platform that allows customers to buy and sell used cars entirely online. Customers can browse an extensive inventory of vehicles, select their desired car, secure financing, and arrange for door-to-door delivery or pick-up from a Carvana automated vending machine.

Is Carvana involved in any sustainability efforts?

Carvana is committed to sustainability through various initiatives, such as reducing waste in the car reconditioning process and supporting environmentally-friendly transportation solutions. The company aims to reduce its carbon footprint and uphold responsible sourcing practices.

What are Carvana's main competitors?

Carvana faces competition from other online car retail platforms like Vroom and CarGurus, as well as traditional dealerships that have begun adopting online sales methods. The rise of used vehicle marketplaces has also intensified competition within the automotive retail sector.

What are some of the financial metrics related to Carvana?

Carvana's financial performance can be assessed through various metrics, including revenue growth, gross profit, and profit margins. As of its latest reports, Carvana has experienced significant revenue growth year over year, largely attributed to increased vehicle sales and market expansion.

What does Carvana do?

Carvana is an online used car retailer that enables consumers to buy, sell, and trade vehicles through its user-friendly website and mobile app. Founded in 2012, Carvana revolutionizes the traditional car buying experience by offering a wide range of vehicles, home delivery options, and automated vehicle vending machines.

What is Carvana's return policy?

Carvana provides a risk-free, 7-day return policy. This allows customers to take their purchased vehicle home, test it out, and return it within seven days for a full refund if they are not satisfied with their purchase.

What is Carvana's vehicle vending machine?

Carvana's vehicle vending machine is a unique marketing and delivery concept that allows customers to pick up their purchased vehicles from an automated, multi-story structure. Customers receive a special coin to activate the vending machine, which then dispenses their car, creating an engaging and unforgettable experience.

What is the company's growth strategy?

Carvana's growth strategy involves expanding its vehicle inventory, enhancing the customer experience, increasing market presence, and establishing new vehicle vending machines. The company aims to penetrate new markets and continue innovating its online platform for a seamless buying process.

What should investors know about Carvana's stock performance?

Investors interested in Carvana's stock (CVNA) should consider the company's growth potential alongside its challenges in the competitive automotive market. Stock performance may be influenced by factors such as sales volume, profitability, and broader market trends within the automotive and e-commerce sectors.

What stock exchange is Carvana listed on?

Carvana is listed on the New York Stock Exchange (NYSE) under the ticker symbol 'CVNA.' The company went public on April 28, 2017, and has since attracted attention from investors due to its innovative approach to the automotive retail sector.

What technology does Carvana use?

Carvana utilizes advanced technology and data analytics to enhance the car buying process. This includes algorithms for pricing, an easy-to-navigate online platform, customer relationship management tools, and a digital documentation process.

What types of vehicles does Carvana sell?

Carvana primarily sells used vehicles, including sedans, SUVs, trucks, and vans. They offer a diverse selection of makes and models and provide comprehensive vehicle descriptions, including a 360-degree virtual tour of each car.

When was Carvana founded?

Carvana was founded in 2012 by Ernie Garcia III, Ryan Keetley, and Ben Huston. The company started with a vision to change the way people buy used cars, aiming to provide a more transparent, efficient, and enjoyable car buying process.

Where is Carvana headquartered?

Carvana is headquartered in Tempe, Arizona. This location serves as the central hub for their operations, including car inspections, reconditioning, and customer service.

What is the current price of Carvana Co. Class A Common Stock?

The current price of Carvana Co. Class A Common Stock is 162.57

When was Carvana Co. Class A Common Stock last traded?

The last trade of Carvana Co. Class A Common Stock was at 7:00 pm EDT on April 4th, 2025