eBay (EBAY)

Frequently Asked Questions About eBay (EBAY)

Can buyers negotiate prices on eBay?

Buyers can negotiate prices on eBay for certain listings that utilize the 'Best Offer' option. This feature allows sellers to set a fixed price along with the option for buyers to submit offers lower than the listed price. Sellers have the discretion to accept, reject, or counteroffer, giving both parties a chance to negotiate the final sale price.

Does eBay sell new or used items?

eBay is known for facilitating the sale of both new and used items. The platform hosts a wide range of listings, from brand-new products with tags to pre-owned collectibles and refurbished goods. This diverse inventory attracts various buyers, including those looking for bargains and those seeking unique or out-of-production items.

How does eBay ensure a safe trading environment?

eBay employs various measures to ensure a safe trading environment for users. This includes buyer and seller protection policies, a robust buyer feedback system, and tools for reporting suspicious activity. eBay also provides resources for resolving disputes between buyers and sellers, helping to maintain trust and integrity within its marketplace.

How does eBay handle customer service?

eBay provides customer service through multiple channels, including online help pages, community forums, and direct customer support via phone and chat. The eBay Help & Contact page offers a wealth of resources to assist users with common issues, while the platform also has a resolution center for facilitating disputes and ensuring that concerns are addressed promptly.

How does eBay support small businesses?

eBay supports small businesses by providing a platform that allows them to reach a global audience. The site offers various tools and resources tailored for small sellers, including educational materials on how to optimize listings, manage shipping, and enhance customer service. Additionally, eBay has programs that specifically cater to small business owners, helping them thrive in the competitive online marketplace.

How has eBay adapted to mobile commerce?

eBay has adapted to mobile commerce by developing a user-friendly mobile app that allows users to browse, buy, and sell items seamlessly on their smartphones. The app includes features such as push notifications for bidding alerts, personalized feed suggestions, and easy navigation, catering to the growing number of consumers who prefer shopping via mobile devices.

How many active users does eBay have?

As of Late 2023, eBay boasts approximately 182 million active buyers worldwide. This considerable user base reflects eBay’s established presence in the e-commerce landscape and its ability to attract diverse audiences, from casual buyers looking for bargains to serious collectors seeking rare items.

Is eBay a publicly traded company?

Yes, eBay is a publicly traded company listed on the Nasdaq stock exchange under the ticker symbol 'EBAY'. The company completed its initial public offering (IPO) in 1998, allowing it to raise capital through public investment and providing liquidity for its shareholders.

What are eBay's major competitors?

eBay's major competitors include Amazon, Walmart, and Alibaba. Each of these companies operates in the e-commerce space but varies in their business model and offerings. While Amazon focuses primarily on fixed-price sales and inventory-based retailing, eBay's auction model and emphasis on used and unique items distinguish it from its competitors.

What are eBay's return policies?

eBay's return policies can vary by seller, but the platform encourages sellers to offer at least a 30-day return window. Sellers can specify their return terms in their listings, outlining conditions such as whether the buyer is responsible for return shipping. eBay also provides guidelines to help sellers manage returns effectively, ensuring a fair and transparent process for buyers.

What community engagement initiatives does eBay participate in?

eBay is involved in numerous community engagement initiatives aimed at supporting economic development and empowering entrepreneurs. The company partners with local organizations, educators, and non-profits to provide training, resources, and opportunities for small businesses and underrepresented communities. These efforts not only enhance eBay's social responsibility but also foster a sense of community among users.

What does eBay do?

eBay is a global e-commerce platform that enables individuals and businesses to buy and sell a wide variety of goods and services. Founded in 1995, eBay allows users to auction items in an online marketplace and also offers fixed-price listings. It connects millions of buyers and sellers around the world, providing a platform for transactions across numerous categories, including electronics, fashion, collectibles, and home goods.

What initiatives has eBay taken towards sustainability?

eBay actively promotes sustainability through various initiatives aimed at reducing its environmental impact. The company has committed to achieving net-zero greenhouse gas emissions by 2025, promoting the sale of second-hand items to extend product life cycles, and implementing packaging solutions that minimize waste. eBay's 'Upcycling' campaigns also encourage users to repurpose items instead of discarding them.

What is eBay's revenue model?

eBay generates revenue primarily through transaction fees charged to sellers for listing items, as well as fees on the final sale amount when an item is sold. Additionally, eBay earns revenue through advertising and promotional services, such as promoted listings, which allow sellers to boost the visibility of their products.

What is the eBay Global Shipping Program?

The eBay Global Shipping Program simplifies international shipping for sellers by handling the logistics of shipping items to buyers in other countries. Sellers send their items to a domestic shipping center, and eBay manages customs processes and delivery to international buyers. This program allows sellers to reach a global audience without the complexities typically associated with cross-border shipping.

What payment methods are accepted on eBay?

eBay accepts a variety of payment methods to provide flexibility for buyers. Most items can be purchased using major credit and debit cards, PayPal, and eBay’s own payment system, which allows users to pay using other options such as Apple Pay and Google Pay. The multitude of payment options helps streamline transactions and improve user experience.

What services does eBay provide to sellers?

eBay provides a comprehensive suite of services to sellers, including tools for listing items, managing inventory, and processing payments. Sellers benefit from marketing and promotional features to enhance visibility, as well as analytics to track performance. eBay also offers seller protection policies and customer support resources to help sellers navigate the platform.

When was eBay founded?

eBay was founded in September 1995 by Pierre Omidyar. The platform started as a personal project called 'AuctionWeb' which enabled people to auction their goods over the internet. It quickly gained popularity, leading to a rebranding as eBay and its emergence as a leader in the online marketplace industry.

Where is eBay headquartered?

eBay is headquartered in San Jose, California, in the heart of Silicon Valley. The headquarters reflects the company’s innovative culture and plays a critical role in its global operations, supporting employees and strategic initiatives that drive eBay's growth in the e-commerce industry.

What is the current price of eBay?

The current price of eBay is 63.18

When was eBay last traded?

The last trade of eBay was at 2:55 pm EDT on April 4th, 2025

What is the market capitalization of eBay?

The market capitalization of eBay is 29.44B

How many shares of eBay are outstanding?

eBay has 466.00M shares outstanding.