Articles from eClinicalWorks

At the 2026 eClinicalWorks and healow National Conference, eClinicalWorks®, one of the largest privately held healthcare technology companies in the United States, and healow®, a leading provider of patient engagement and AI-powered healthcare solutions, expect to report revenues exceeding $1.3 billion for 2026.

eClinicalWorks®, one of the largest ambulatory cloud EHRs, announced that DFW Pulmonary and Sleep Clinic, a Texas-based pulmonary specialty practice, is utilizing healow® patient engagement solutions and Sunoh.ai®, the AI medical scribe that seamlessly integrated with the eClinicalWorks EHR. The practice reports that Sunoh.ai helps providers save two to three hours daily, complete clinical notes the same day, and reduce after-hours charting, which further helps accelerate orders and billing workflows. While solutions like healow Open Access help reduce no-shows.

eClinicalWorks®, one of the largest ambulatory cloud EHRs, today announced that Goodtime Family Care, a family medicine practice based in Maryland, is utilizing healow Genie, the AI-powered contact center solution, to improve patient communication, reduce front-desk burden, and deliver enhanced access to care.

eClinicalWorks®, one of the leading ambulatory cloud EHRs, today announces that Pinnacle Orthopaedics & Sports Medicine Specialists, a renowned orthopedic practice based in Marietta, GA, has been using healow GenieTM, an AI-powered call center solution to improve operational efficiency, enhance patient engagement, and streamline care for its 80,000 annual patients. The practice manages up to 15,000 calls each month. healow Genie has addressed these challenges and transformed the way they manage patient interactions.

eClinicalWorks®, one of the largest ambulatory cloud EHRs, announced that Bucksport Regional Health Center, a Maine-based Federally Qualified Health Center (FQHC), is successfully leveraging eClinicalWorks and healow® to improve patient engagement and care access. The FQHC is utilizing the eClinicalWorks patient portal, healow App, and healow TeleVisits™ and has since reported enhancing its virtual patient care by web-enabling 60% of the total patient population.

eClinicalWorks®, one of the largest ambulatory cloud EHRs, announced that Diabetes and Metabolism Specialists has achieved significant operational and clinical improvements through digital patient engagement and chronic care management solutions. By transitioning from manual, call-heavy workflows to real-time communication, the practice has reduced no-shows, saved over four hours per staff member per day, expanded CCM enrollment from approximately 200 to more than 1,400 patients, and strengthened support for patients with complex chronic conditions.

eClinicalWorks®, one of the largest ambulatory cloud EHRs, today announced that Hope Family Care Center, an FQHC look-alike practice serving a highly underserved community in Kansas City, Missouri, is utilizing healow GenieTM, an AI-powered contact center solution, to manage 90% of after-hours calls, helping reduce administrative burden by 60%. The health center reports remarkable cost savings, improved staff retention, and enhanced quality measures.

eClinicalWorks®, one of the largest ambulatory cloud EHR providers, announced that Joi Life Wellness, a neurology practice in Georgia specializing in cognitive disorders, is leveraging the AI Assistant for PRISMA to access and review patient records within approximately five minutes from multiple days. The AI-driven health information search engine supports faster clinical decision-making and accelerated care delivery.

eClinicalWorks®, one of the largest ambulatory cloud EHRs, announced that Maryland Endocrine has automated approximately 80-90% of inbound calls and voicemails within 2-4 weeks of implementing healow Genie™, an AI-powered contact center solution. The AI contact center has reduced missed calls, streamlined workflows, and improved patient response times across the Central Maryland community.

eClinicalWorks®, one of the largest ambulatory cloud EHRs, announced that the Neurology Center of New England, the largest neurological care center in Massachusetts, is successfully utilizing Sunoh.ai, the AI-powered medical scribe, to achieve daily two to four hours of time-savings on documentation and enhance patient engagement. Integrated within the eClinicalWorks EHR, Sunoh.ai enables providers to complete notes during patient encounters, significantly improving work-life balance.

eClinicalWorks®, one of the largest ambulatory cloud EHR providers, announced that Medical Specialty Clinic, a Tennessee-based rural health clinic and med spa, is using AI-powered solutions from eClinicalWorks to meet the specific needs of its rural population: helping expand patient access and enhance care delivery across in-person, telehealth, and home-based visits.

eClinicalWorks®, one of the largest ambulatory cloud EHRs, today announced that a 34-provider Federally Qualified Health Center (FQHC), Capital Area Health Network (CAHN), has dramatically improved patient access and front-office efficiency by implementing healow GenieTM, an AI-powered contact center solution. The AI technology helps manage 80% of the total patient call volumes, reducing wait times, and ensuring patients get timely access to care.

eClinicalWorks®, one of the largest ambulatory cloud EHRs, announced that Family Health Centers (FHC), a Federally Qualified Health Center (FQHC) in Louisville, Kentucky, is using Sunoh.ai, the AI-powered medical scribe, to streamline documentation and help its providers deliver high-quality patient care. The seamless integration with the eClinicalWorks EHR, which enables providers to improve patient interactions, simplify workflows, and boost overall efficiency, was a significant factor in FHC's decision to implement Sunoh.ai.

eClinicalWorks®, one of the largest ambulatory cloud EHRs, today announced that Recovery Consultants of Atlanta, Inc., a Federally Qualified Health Center (FQHC), is leveraging PRISMA, the health information search engine, and patient engagement solutions to improve care coordination and close care gaps for underserved and highly transient populations.

eClinicalWorks®, one of the largest ambulatory cloud EHRs, introduced the healow Chronic Care Management (CCM) Specialist Service, a new offering through the eClinicalWorks CCM module, designed to help practices improve outcomes for patients with managing chronic conditions through consistent, proactive engagement. By embedding dedicated CCM specialists directly into existing practice workflows, the service enables monthly patient outreach, stronger care continuity, and supports better management of chronic conditions, such as diabetes, hypertension, and cardiovascular disease, while reducing administrative burden on clinical staff.

eClinicalWorks®, one of the nation’s largest ambulatory cloud EHRs, today announced production support for the CMS’s Kill the Clipboard initiative, enabling digital, paperless patient intake at scale. This commitment positions the company among organizations voluntarily working to support evolving federal interoperability efforts.

eClinicalWorks®, one of the largest ambulatory cloud EHRs, today announced that Estrella Ear, Nose and Throat, a high-volume ENT practice managing more than 22,000 patient calls per month, has transformed its front-office operations using healow Genie™, an AI-powered contact center solution.

eClinicalWorks®, one of the largest ambulatory cloud EHRs, today announced that Ferris Family Medicine, P.A., a family practice based out of Texas, is utilizing Sunoh.ai and eClinicalWorks AI-powered solutions to streamline operations, improve documentation, and enhance patient care. Since leveraging AI, the practice reports increased provider and staff positive experience, paving the way for a more seamless and personalized patient experience. Additionally, patient-centric billing solutions have streamlined collections.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Johnson Health Center (JHC) is leveraging Sunoh.ai to streamline clinical documentation and reduce administrative burden across its 78-provider organization. The AI-powered medical scribe is helping JHC clinicians save significant time per patient visit, enabling them to spend more time engaging with patients while reducing documentation fatigue. As a Federally Qualified Health Center (FQHC) serving communities across Virginia, Johnson Health Center is focused on expanding access to care while supporting provider wellbeing.

eClinicalWorks®, the largest ambulatory cloud EHR, announced today that Hyndman Area Health Center, a Federally Qualified Health Center (FQHC) with five locations across South-Central Pennsylvania, is using unified, AI-powered solutions from eClinicalWorks to address the specific needs of its rural population and improve healthcare delivery. By leveraging AI-driven automation, telehealth capabilities, and reliable cloud infrastructure, eClinicalWorks is helping Hyndman Area Health Center improve access to care, reduce administrative burden, and ensure patients in even the most remote parts of its community can receive timely, high-quality services.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Kidzcare Pediatrics, located in a rural community in Tennessee, is reclaiming over two hours daily by using Sunoh.ai, the leading AI medical scribe fully integrated with the eClinicalWorks EHR. The solution streamlines clinical documentation and coding while fitting seamlessly into existing workflows, helping providers reduce administrative burden, limit after-hours work, and focus more fully on delivering high-quality pediatric care. By improving documentation accuracy and efficiency, Sunoh.ai also supports billing performance and long-term practice sustainability.

New data shows healow GenieTM, the AI-powered contact center, seamlessly integrated with the eClinicalWorks® EHR, demonstrates significant month-to-month improvements by handling multilingual patient calls end-to-end at all hours. It is purpose-built for healthcare–reducing administrative burden, extending after-hours support, and seamlessly integrating with existing electronic health record (EHR) workflows in practices of all types and sizes.

eClinicalWorks®, the largest ambulatory cloud EHR, announced that Children First Pediatrics, a leading privately owned 15-provider pediatric practice in Maryland, is leveraging the eClinicalWorks AI-powered EHR and pediatric-specific enhancements to reduce administrative burden, improve operational efficiency, and strengthen face-to-face care for children and their families.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Southeast Alabama Rural Health Associates (SARHA), a Federally Qualified Health Center (FQHC) based in Alabama, is using Sunoh.ai, the AI-powered medical scribe, within its practice to transform clinical documentation and enhance patient care. This AI-powered medical scribe has significantly improved workflow efficiency, allowing providers to prioritize urgent care visits.

eClinicalWorks, the leading ambulatory cloud EHR, is excited to announce that Healthy Horizons Clinic is successfully utilizing Sunoh.ai, an AI-powered ambient listening solution. This strategic decision has not only drastically reduced documentation burdens and improved operational efficiency but also resulted in a daily savings of over two hours on clinical documentation. Now, providers can dedicate more time to delivering patient care.

eClinicalWorks®, the largest ambulatory cloud EHR, announced that Bloom Healthcare, a home-based primary care provider in Colorado and Texas, is using eClinicalTouch® and Sunoh.ai to improve patient care and provider efficiency. By using Sunoh.ai through eClinicalTouch 4 on mobile devices, providers can efficiently document patient encounters, enabling meaningful face-to-face conversations with patients and their families. Using Sunoh.ai with eClinicalTouch has led to substantial time savings, with providers cutting their documentation time by one hour per day, effectively reducing the documentation workload and enabling same-day note completion.

eClinicalWorks®, the largest ambulatory cloud EHR, announced that Boulder City Primary Care, a primary care practice in Nevada, is using Sunoh.ai, an AI-powered medical scribe, to boost efficiency and simplify documentation. This partnership is helping improve patient care and operational performance at the practice. The seamless integration has consistently yielded high patient satisfaction ratings and significantly improved same-day documentation completion rates.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that AssociatesMD is successfully leveraging Sunoh.ai, the leading AI medical scribe, across its nine locations in South Florida. The AI medical transcription solution, fully integrated with the eClinicalWorks EHR, adds documentation into the appropriate sections of the progress notes, saving significant time and reducing the documentation burden. This allows providers to see more patients in a day, improving access to patient care. Sunoh.ai is trusted by over 90,000 providers nationwide.

eClinicalWorks®, the largest ambulatory cloud EHR, announced today that Texas Family Wellness Clinic is successfully using Sunoh.ai, the leading AI medical scribe, for all patient encounters. Sunoh.ai provides an immersive experience for patients and providers by seamlessly integrating within the eClinicalWorks EHR, adding information to the appropriate sections of the progress notes.

eClinicalWorks®, the largest ambulatory cloud EHR and the first AI-driven EHR, announced the results of a recently conducted survey, which revealed an upward trend in the adoption of AI solutions across practices and healthcare organizations of all sizes. Nearly 900 healthcare professionals participated in the survey, including executives, front-office staff, providers, billers, and technical support staff from practices of all sizes. Approximately half of the respondents confirmed utilizing one or more AI tools in their practice to enhance operational efficiency. The survey confirmed the many benefits of AI in healthcare, showcasing its successful applications while revealing areas of untapped potential. The full report is available here.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced the successful integration of Sunoh.ai, the EHR-agnostic AI medical scribe across Florida-based Suncoast Community Health Centers locations. The AI medical transcription software, fully integrated with the eClinicalWorks EHR, works silently in the background during patient visits, yielding significant efficiencies in patient care and reducing provider burnout. Sunoh.ai offers a multilingual capability, proficiently summarizing patient-provider conservations in English, Spanish, and Portuguese.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Carolina-based First Care Family Medicine is successfully utilizing Sunoh.ai, the EHR-agnostic, AI-powered medical scribe. Fully integrated with the eClinicalWorks EHR, Sunoh.ai adds clinical notes into the appropriate sections of progress notes, reducing providers’ administrative workload and improving the quality of documentation and patient care.

eClinicalWorks®, a leader in healthcare IT solutions, is delighted to announce that Medical Specialists Associated (MSA Dallas) is leveraging Sunoh.ai, a cutting-edge AI-powered medical scribe technology, to streamline clinical documentation, enhance healthcare operations, and improve patient interactions. By adopting Sunoh.ai, providers have reduced documentation costs by 90% and saved an hour of documentation time daily, allowing them to focus more on patient care and improve overall efficiency.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Sun River Health, a Federally Qualified Health Center (FQHC) with 50 sites across New York, is successfully utilizing Sunoh.ai. Providers are leveraging the AI medical scribe to complete nearly 7,000 patient visits every month. The medical transcribing software meticulously captures patient-provider conversations, resulting in a comprehensive History of Present Illness (HPI). Sunoh.ai, fully integrated within the eClinicalWorks EHR, populates these details into the appropriate sections of patient progress notes. The providers can complete documentation on the same day, even with a high patient load, achieving significant time savings.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Hospital General Castañer, the largest healthcare facility in central Puerto Rico, is successfully leveraging the first-of-its-kind, comprehensive eClinicalWorks emergency room (ER) EHR solution to streamline operations and improve staff satisfaction. Hospital General Castañer worked closely with eClinicalWorks to tailor and develop the comprehensive ER solution. With the new ER solution, the hospital can provide efficient and 24/7 critical acute care to patients throughout central Puerto Rico.

eClinicalWorks®, a leader in ambulatory cloud EHR solutions, is proud to announce VitalCare Family Practice has successfully integrated Sunoh.ai, the AI-powered medical scribe solution, within its practice. Over the past month, VitalCare leveraged ambient listening with 2,000+ patient visits using Sunoh.ai, transforming clinical documentation and enhancing patient care. This AI-powered solution has significantly improved workflow efficiency, allowing providers to focus more on delivering quality patient interactions.

eClinicalWorks®, the largest ambulatory cloud EHR, announced that Evolve Psychiatry has selected healow® Genie, an innovative AI-powered contact center solution to enhance efficiency and patient engagement. This partnership marks a significant step in transforming patient communication and streamlining administrative operations at Evolve Psychiatry, a practice renowned for its personalized mental health care and commitment to meeting each patient's unique needs.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that South Lake Pediatrics, a prominent physician-owned pediatrics practice in Minnesota, is leveraging Sunoh.ai, an AI-powered medical scribe, to enhance clinical documentation efficiency. The practice, celebrating its 50th anniversary, has reported significant time savings and improved patient interactions since its integration.

eClinicalWorks®, the largest ambulatory cloud EHR, announced that Medical Specialists Associated (MSA Dallas), an independent internal medicine practice in Dallas, Texas, has selected healow® Genie, an innovative AI-powered contact center solution to reduce staff burnout and streamline after-hours care. By embracing this advanced technology, MSA Dallas is set to revolutionize patient engagement and improve efficiency, positioning itself for rapid expansion.

eClinicalWorks®, a leader in ambulatory cloud EHR solutions, today announced that Evolve Psychiatry is successfully utilizing Sunoh.ai, the AI-powered ambient listening solution, at its practice. This implementation has revolutionized clinical documentation by saving providers over two hours daily, enhancing accuracy, and improving workflow efficiency.

eClinicalWorks®, the largest ambulatory cloud EHR, is proud to announce its active participation in the CMS Digital Health Tech Ecosystem, an initiative announced today by top health officials at the White House to promote seamless healthcare data sharing and new industry interoperability standards.

eClinicalWorks®, the largest ambulatory cloud EHR, announced that Alevea Mental Health is successfully utilizing the eClinicalWorks EHR, healow® Open Access®, and healow TeleVisits™. The practice reports a significant shift towards digital adoption, with over 80% of all patient appointments being scheduled online monthly. Furthermore, an impressive average of over 830 appointments is facilitated through healow TeleVisits monthly.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that 90% of survey respondents using AI solutions in their daily operations have achieved notable efficiency gains. The survey showed that AI solutions like Sunoh.ai and Image AI Assistant save significant time, with over 60% reporting saving 1-4 hours daily on documentation, and 70% saving 1-3 hours on managing their fax inbox. As eClinicalWorks continues to lead in AI innovation, these tools are essential for optimizing healthcare practices and enhancing patient outcomes by allowing providers to reduce administrative burdens, improve work-life balance, and focus on delivering superior patient care.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that AdvancedHEALTH, the largest independent, multi-specialty physician group in Tennessee, is set to adopt healow® Genie, an AI-powered contact center solution. Streamlining simple patient queries, such as self-scheduling appointments, payment of balances, requests for referrals, or a medication refill, will help reduce staff burnout. The solution will allow medical staff to focus on addressing complex patient needs. healow Genie offers patients 24/7 access to vital health information with multilingual support and engages in a friendly two-way communication with patients, which can help better serve diverse patient populations.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Main Street Medical Clinic has selected healow® Genie, a revolutionary AI-powered contact center solution. This partnership marks a significant advancement towards enhanced patient communication and improved workflows to meet the needs of the clinic’s diverse services. Faced with an influx of phone calls for appointments, referrals, and medication refills, the clinic is set to benefit from the advanced AI capabilities of healow Genie. Notably, its automated after-hours service provides continuous support, connecting patients with on-call providers as needed. Ultimately, this will enhance patient engagement and satisfaction, reduce administrative burdens on staff, and lower operational costs.

eClinicalWorks®, the largest ambulatory cloud, and AI-driven EHR, today announced that Texas-based Ferris Family Medicine, P.A./ Cardiometabolic Health Solutions is experiencing success as an early adopter of the eClinicalWorks AI Document Insights Assistant. The AI assistant generates quick summaries of various documents. For instance, practices often receive large faxes, sometimes 50 to 100 pages long. The AI assistant summarizes the fax into a few paragraphs. This feature helps practices streamline workflows, manage documents more efficiently, and save a significant amount of time.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Texas-based Amarillo Medical Specialists is successfully utilizing eClinicalWorks Image AI Assistant and Sunoh.ai, the EHR-agnostic AI medical scribe. Sunoh’s AI medical transcription effectively captures patient-provider conversations, including any details the provider might have missed, making the documentation comprehensive and nuanced. Sunoh.ai, which is fully integrated with the eClinicalWorks EHR, adds the notes into appropriate sections of the progress notes. The eClinicalWorks Image AI Assistant successfully routes incoming faxes to the appropriate patient records, achieving a significant patient-match and document success rate.

eClinicalWorks®, the largest ambulatory cloud EHR, proudly announces that America's Family Doctors has selected healow® Genie, an AI-driven contact center solution. This collaboration marks a significant milestone in America's Family Doctors' mission to enhance patient care capabilities and revolutionize healthcare experiences for its patients. By integrating healow Genie's advanced technologies, the practice aims to streamline patient communication, optimize appointment scheduling, and provide unparalleled access to essential health information, reaffirming its position as a pioneer in leveraging cutting-edge solutions to improve healthcare standards.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Alliance Spine and Pain Centers has selected the first-of-its-kind, EHR-agnostic, AI-powered contact center solution, healow® Genie, to manage the rising number of incoming patient calls. The AI-powered contact center solution will effectively manage a large volume of calls and quickly provide a resolution to common patient queries like requests, refills, references, and billing questions. The AI technology will allow medical staff to focus on complex questions that require immediate attention.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Hendry Regional Medical Center is successfully utilizing Sunoh.ai. The AI medical scribe is helping providers complete clinical documentation at the end of each day, dramatically decreasing documentation lag. As a result, the practice also reports a substantial acceleration in billing workflows, helping increase revenue. The AI medical transcription solution silently and effectively converts patient-provider conversations into structured notes and adds them to appropriate sections of the eClinicalWorks EHR, allowing providers to deliver uninterrupted and compassionate care to their patients.

eClinicalWorks®, the largest ambulatory cloud, announced today that Main Street Medical, a primary and urgent care center in South Carolina, is successfully utilizing the AI medical scribe Sunoh.ai to enhance patient care and practice operations. The practice reports that Sunoh.ai saves providers up to an hour per day, improves clinical efficiency, and significantly reduces provider burnout. Sunoh.ai seamlessly integrates with the eClinicalWorks EHR, streamlining clinical documentation and enabling providers to complete almost 100% of their notes by the end of the day.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Pulmonary and Sleep of Tampa Bay has selected healow® Genie, a first-of-its-kind, EHR-agnostic, AI-powered contact center solution, for implementation across its practice. Using text, chatbot, and voice call options, the integration of healow Genie ensures patients can engage with their health information 24/7. The AI agent will handle responsibilities such as scheduling appointments, managing bill payments, and overseeing medication refills or referral requests, helping alleviate administrative burdens.

eClinicalWorks®, the largest ambulatory cloud EHR, announced that the Neurology Center of New England, the largest neurological care center in Massachusetts, is successfully utilizing eClinicalWorks Image AI Assistant and healow® Payment Services. The center implemented healow Pay™ and healow Statements at the beginning of the previous year and reports a staggering 156% surge in all patient payments in the first quarter of 2024, compared to the same period in 2023.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced the integration of healow® Genie, an AI-powered contact center solution, across Maryland Endocrine practices. This innovative partnership will offer patients round-the-clock access to crucial health information through text, chatbots, and voice calls. Created to manage a wide array of tasks, including scheduling appointments, facilitating bill payments, and supervising medication refills or referral requests, healow Genie is set to significantly transform operations at Maryland Endocrine.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Health Opportunities for the People of East Texas (HOPE) is successfully leveraging Sunoh.ai, the revolutionary AI-powered medical scribe, to enhance patient interactions and streamline clinical documentation. Sunoh.ai integrates seamlessly with eClinicalWorks EHR, helping transform behavioral health workflows.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Florida-based Pediatrica Health Group has selected eClinicalWorks intelligent Cloud and AI-driven EHR to improve care coordination and access to comprehensive pediatric care. As a formative presence in pediatric primary care creating impactful change in the healthcare space for providers and patient families, Pediatrica continues to expand its footprint and is planning for continued exponential growth. Moving with intention at every turn, Pediatrica’s prudence in selecting a robust EHR tool is no different. eClinicalWorks and healow® solutions are poised to improve operational efficiency and patient experience across all locations in Florida.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Oak Orchard Health, an 83-provider Federally Qualified Health Center (FQHC), is successfully utilizing the Sunoh.ai AI medical scribe and healow patient engagement solutions to enhance patient care and practice operations. The practice reports that Sunoh.ai saves providers one to five minutes per encounter, improves clinical efficiency, and reduces provider burden. Sunoh.ai seamlessly integrates with the eClinicalWorks EHR, streamlining clinical documentation and enabling providers to complete almost 100% of their notes by the end of the day.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that United Digestive has selected healow® Genie – a first-of-its-kind, EHR-agnostic, AI-powered contact center solution – for implementation across its practices. The soon-to-be-launched integration will provide patients round-the-clock access to crucial health information through text, chatbot, or voice call. The AI medical receptionist’s role includes arranging appointments, facilitating bill payments, and handling medication refills or referral requests.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Mercy Health Center, a leading healthcare clinic based in Georgia, has recently decided to adopt eClinicalWorks solutions. The practice’s transition to the innovative eClinicalWorks V12, the first multidimensional and AI-powered EHR, introduces a unified healthcare solution to meet its unique needs while significantly transforming practice operations, enhancing patient care, and facilitating efficient workflows.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Thirlby Clinic – an internal and family medicine practice in Traverse City, Michigan – reported an 18% increase in total patient payments with eClinicalWorks and healow Pay™. The practice is also leveraging eClinicalWorks AI solutions and an AI medical scribe, Sunoh.ai.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Contentnea Health is adopting its cloud-based EHR system to streamline workflows at its health centers. The North Carolina-based, 35-provider Federally Qualified Health Center (FQHC) reports selecting eClinicalWorks due to the unified solution meeting the unique needs of health centers, including medical, dental, behavioral health, vision, and UDS+. By leveraging the AI-powered EHR, the practice aims to improve its quality of care and efficiency.

eClinicalWorks®, the leader in the cloud-based ambulatory EHR market, announced the strategic integration with PointClickCare, a leading healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. With this integration, eClinicalWorks can connect and exchange data with PointClickCare applications in long-term and post-acute care (LTPAC) settings to support remote and bedside physician encounters.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that First Choice Neurology has selected the first-of-its-kind, EHR-agnostic, AI-powered contact center solution healow® Genie, to improve patient engagement. The intelligent assistant offers patients 24/7 access to vital health information via voice call, text, or chatbot. With 63 locations across Florida, First Choice Neurology stands as the state's largest and most prominent neurology center. As it has experienced a significant rise in patient calls—from 24,000 calls per month in 2023 to 35,000 calls per month in 2024—a robust contact center solution has become essential. healow Genie will alleviate the increasing administrative load on their medical staff, allowing First Choice Neurology to focus on attending to in-clinic patients and other high-priority tasks.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that HealthWorks for Northern Virginia is successfully utilizing Sunoh.ai and eClinicalWorks AI-powered solutions to streamline clinical documentation and increase efficiency. The AI-powered solutions, including healow Chatbot, aim to reduce staff burnout and improve clinical efficiency. Sunoh.ai integrates with the eClinicalWorks EHR, helping providers easily document patient interactions and finish their work on time.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that InterMed, Maine’s largest independent, physician-owned practice, reported an average 31% increase in daily online payments received with healow Payment Services. InterMed also recently moved to the intelligent eClinicalWorks Cloud, reporting a significant improvement in response time and computing power.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that MedFlorida Medical Centers has implemented Sunoh.ai, an AI-powered medical scribe, enhancing clinical efficiency and reducing provider burnout. This innovative tool has also incorporated a multilingual feature, revolutionizing healthcare delivery in English, Spanish, and Portuguese. Sunoh.ai has proven indispensable in documenting History of Present Illness (HPI), enhancing patient interactions, and saving providers up to two hours daily. This added efficiency and language flexibility frees up more time for crucial tasks such as medication refills and order sorting, ensuring a smoother, more inclusive healthcare experience for MedFlorida's diverse patient community.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Sugarloaf Medical is successfully utilizing eClinicalWorks Image AI Assistant to streamline its fax inbox, saving staff’s time on each incoming fax. Image AI automates document recognition and assigns incoming faxes to accurate patient records, then the staff reviews and approves the match. By leveraging Image AI, the practice is achieving significant time savings each day, reducing administrative burden and risk of staff burnout.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Springfield Family Physicians is successfully utilizing Sunoh.ai, the AI medical scribe, to enhance clinical documentation and Image AI to simplify fax inbox management. Springfield Family Practice reports significant savings in time and resources, streamlined administrative processes and enhanced patient care.

eClinicalWorks®, the largest ambulatory cloud EHR, is pleased to announce that eClinicalWorks has been formally designated as a Qualified Health Information Network® (QHINTM). As a prominent interoperability healthcare IT leader, eClinicalWorks is well-positioned to further advance the goals of the Trusted Exchange Framework and Common AgreementTM (TEFCATM) and the 21st Century Cures Act as an early EHR recipient of the QHIN designation. PRISMANet, the eClinicalWorks QHIN solution, aims to drive improved patient outcomes through interoperability and ensure providers have the most complete patient information at the point of care.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Clinica Medica Primaria de Rising Sun is successfully utilizing Sunoh.ai, the AI medical scribe, to streamline clinical documentation at their practice. The practice reports enhanced patient interactions, particularly using Sunoh.ai’s multilingual feature for Spanish encounters. Clinica Medica Primaria de Rising Sun reports increased attention to patient care and saving one-third of their daily time on documentation.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Indiana University Student Health Center is successfully utilizing Sunoh.ai, an AI-powered ambient listening solution integrated with eClinicalWorks, to streamline clinical documentation. This collaboration significantly reduces administrative burden, enabling providers to focus on enhanced patient care.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Oklahoma-based Federally Qualified Health Center (FQHC), Fairfax Medical Facilities, was recognized by Health Resources and Services Administration (HRSA) for its 2023 Uniform Data System (UDS) submissions. Fairfax Medical Facilities received the ‘Health Center Quality Leader - Gold’ badge, a distinction awarded to only 10% of community health centers. It was the only health center in Oklahoma to receive this honor. The eClinicalWorks Healthcare Business Intelligence (HBI) team collaborated closely with the health center on structured data mapping and establishing workflows to ensure patient compliance.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced the results of a recent survey conducted to identify key operational and clinical challenges healthcare professionals face and the opportunities to apply innovative AI solutions to overcome those obstacles. Overwhelmingly, 90% of the surveyed healthcare professionals reported a favorable or very positive view of AI. The survey found that AI-powered solutions can improve practice efficiencies, reduce provider and staff burnout, streamline workflows, significantly increase time-savings, and improve resource optimization and patient satisfaction. The full report is available here.

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Healing Hands Ministries (HHM), one of the largest Federally Qualified Health Centers (FQHC) in Dallas, Texas, is successfully utilizing Sunoh.ai to save clinicians time on clinical documentation and focus efforts on patient care. As the first EHR-agnostic and leading AI medical scribe, Sunoh.ai significantly reduces time spent on clinical documentation, improving physician focus on high-quality patient care. Sunoh.ai’s advanced multilingual AI scribe feature enhances documentation and assists bilingual providers in seamlessly generating documentation while interacting with patients from diverse ethnic groups. In addition to traditional SOAP notes, Sunoh.ai generates multimodal notes across specialties, helping facilitate a groundbreaking shift in how we approach patient care.

eClinicalWorks®, the largest ambulatory cloud EHR, announced that the 67-provider and 41-bed Mental Health Cooperative (MHC) is successfully utilizing eClinicalWorks comprehensive behavioral health module to streamline operations and improve staff satisfaction, practice efficiency and patient care. Following the success of the behavioral health module, eClinicalWorks recently introduced the 24-hour behavioral health care solution that caters to different levels of care, such as detox, residential, partial hospitalization, and intensive outpatient program (IOP) services.