New doxo 2025 report reveals that Americans spend approximately $166 billion per year on Mobile Phone services, breaking down the most expensive states and cities by spend in the U.S.
A new report released today by doxo reveals that 88% of American households with a mobile phone bill spend a median of $96 per month, which translates to $1,152 per year.
Through a statistical analysis of actual household payments across 97% of U.S. zip codes, doxoINSIGHTS' U.S. Mobile Phone Market Size and Household Spend Report for 2025 estimates that Americans collectively spend $166 billion each year on mobile phone services. This amount represents approximately 4% of the total $4.55 trillion spent on household bills annually.
Additionally, the report provides details on the market size for U.S. household spending, the percentage of households paying each type of bill, and the median monthly and annual bill payment costs by state. It also includes information about the 50 largest U.S. cities and other cities with populations exceeding 40,000 households.
Key findings:
- Total Mobile Phone Consumer Market Size: $166 billion
- Median Monthly/Annual Mobile Phone bill payment: $96 per month, $1,152 per year
- Percent of Households: 88% of U.S. households pay Mobile Phone bills
- Percent of Household Bill Pay Expense: Mobile Phone bills amount to 4% of consumers' household bill pay costs
"With mobile phone ownership nearly universal and many households relying solely on smartphones for internet access, choosing a mobile service plan has become a crucial aspect of household budgets. Transparency to market data is key, as consumers have more mobile service choices than ever,” said Steve Shivers, Co-founder and CEO of doxo. "doxo’s data-driven insights makes it easy for consumers to compare what others in their local area are paying for mobile service across different providers. doxo’s unique and comprehensive bill payment data, for mobile and every other common type of bill, empowers consumers to make informed choices and find savings that improves their financial health."
doxoINSIGHTS utilizes aggregate, anonymized bill payment data to offer a detailed analysis of actual consumer payment data on a rolling 12-month basis with monthly updates. For the latest analysis of U.S. household bill expenses, visit doxo.com/w/explore and select a state, to view state, county, and city data.
Top 5 States with the Highest Mobile Phone Bills²
State |
Monthly Median Bill |
% Households with Bill |
Annual Median HH Spend¹ |
Nebraska |
$136 |
85% |
$1,386 |
Alaska |
$125 |
85% |
$1,269 |
Kentucky |
$125 |
89% |
$1,335 |
North Dakota |
$124 |
87% |
$1,291 |
Montana |
$119 |
86% |
$1,222 |
Access Mobile Phone Household Bill Pay Data for all 50 states here.
Top 5 Largest U.S. Cities with the Highest Mobile Phone Bills²
City |
Monthly Median Bill |
% Households with Bill |
Annual Median HH Spend¹ |
Dallas |
$139 |
89% |
$1,492 |
Omaha |
$132 |
78% |
$1,239 |
Philadelphia |
$113 |
86% |
$1,166 |
Atlanta |
$109 |
93% |
$1,220 |
Saint Paul |
$107 |
86% |
$1,107 |
Access Mobile Phone Household Bill Pay Data for the 50 biggest U.S. cities here.
For more information, or to view the entire report, visit https://www.doxo.com/w/insights/.
¹Median Monthly Bill x Percent of Households with Bill x 12 months per year = Annual Median Cost per U.S. Household (HH).
²Data is sourced from the doxoINSIGHTS 2025 U.S. Household Bill Pay Report, reflecting consumer payment data from March 2024 to March 2025. For the latest analysis of U.S. household bill expenses, please visit www.doxo.com/w/explore and select a state to explore state, county, and city data.
About doxoINSIGHTS
doxoINSIGHTS provides direct insight into The Bill Pay Economy™ by leveraging consumer surveys and doxo’s unique aggregate bill pay data set, comprising actual bill payment activity to confirmed household service providers across the country. doxo data brings together the broadest available data set for analyzing actual household bill payment activity, pulling from over 10 million paying consumers across over 97% of U.S. zip codes. doxo’s payment network covers over 120,000 billers in 45 different service categories and enables payments using bank accounts, credit cards or debit cards. This uniquely broad statistical foundation powers doxoINSIGHTS reports – uncovering key trends for household financial health and bill payment behavior. Uncovering an even deeper level of insight into Americans’ cost of living, doxo’s proprietary Cost of Bills Index™ (COBI), a new feature of doxoINSIGHTS, provides a consistent basis of comparison at the state, county and city level.
About doxo
doxo delivers innovation that transforms the bill pay experience for consumers, billers and financial technology providers. For over 10M consumers, doxo’s all-in-one bill pay makes it simple to organize and pay any bill on any device through a secure checkout. For billers, doxo’s network-driven platform enables online and mobile payments with a ridiculously simple integration, radically lower costs, and game-changing features that are unavailable with legacy bill pay vendors. For fintech partners, doxo delivers financial innovations to consumers across 97% of US Zip Codes, paying from more than 8,000 financial institutions to over 120,000 billers in 45+ service categories. For employees, doxo is a creative, ever-learning team that is passionate about building fintech tools that dramatically improve the bill pay experience. For investors, doxo provides an extraordinary opportunity to invest alongside Jackson Square Ventures, MDV, and Bezos Expeditions to disrupt a market that accounts for over $4T of US Household spend. To learn more about America’s leading bill pay network, visit doxo.com.
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Contacts
Dotted Line Communications for doxo
Jenny Davis
press@doxo.com